Returnd and Replacement policy

Replacement and Shipping

Update Date: 1 July 2024

Please note that we do not offer Easy Refunds on any sale goods.

We only Return and Refund if:

  • Replacement product not available

Not allow Return and Refund if:

  • Box is damage but product is good in condition
  • Change my mind
  • Quality not as expected
  • Not as described

 

Replacement is acceptable only under following conditions:

  • We only accept replacement 2-day after delivery
  • Manufacturing defect
  • Damaged at the time of delivery(Product* only )
  • Wrong goods delivered
  • Wrong Quantity

*Replace in same color option only

Replacement : We Offering Flat 300.Rs Shipping fees for Replacement and Exchange

  • two-way shipping charge
  • (Pickup ₹150 & Delivery ₹150)

 

Replacement can be refused if :

  • Damages caused to the goods on account of negligence or improper usage on the part of the customer,
  • If it shows sign of wear and tear in any way,
  • Damages caused due to misuse of the goods.

Each item can only be exchanged once. Even under Warranty Periods. No cash refunds are permitted.

Replacement will be initiated only upon receiving the goods. Please allow 12 to 14 days from the day we receive the goods for your replacement request to be processed. You will be contacted once your replacement is complete.

If you have any questions or complaints regarding the goods , please email us at Autuprro@gmail.com

After approval, pickup of the goods will be arranged through our courier partners.

Please keep the goods ready with all tags & accessories. Kindly ensure proper packaging to avoid any damage during transit.

Please take care of the following points, while packing your goods for Pickup –

  • Should be packed properly to avoid any damages during transit
  • Goods should not be used/altered/ tampered
  • Keep original price tag & packing intact

Once verified by the AUTOPRRO’s team the goods will be replaced and will be delivered back to you.


Please note that replacement will depend upon the stock availability of goods. If replacement is not possible due to non-availability of stock then other goods of the same value will be delivered to you or refund to you or give a web store credit to buy goods from website

 

***(All policies will be updated without any future notice. To stay informed, please check the policy pages before placing an order.)

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